MARRIOTT DATA BREACH: Basic Consumer Information

THE FOLLOWING IS INFORMATION RELATED TO A LARGE DATA BREACH THAT MARRIOTT DISCOVERED. WE ARE PROVIDING THIS INFORMATION TO OUR MEMBERS BECAUSE WE BELIEVE IT MAY BE HELPFUL.

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MARRIOTT DATA BREACH: Basic Consumer Information

WE ARE AWARE AND ACTIVELY MONITORING THE BREACH

Marriott’s reservation database (Starwood Reservation Database) was hacked.

Hackers mined/collected data for 4 YEARS before discovery of the breach.

Hackers accessed: names; birthdays; passport numbers; email addresses; mailing addresses; and phone numbers

HACKERS MAY HAVE ACCESSED FINANCIAL INFORMATION, including credit card numbers, PIN numbers, and/or expiration dates

500 million consumers (worldwide) affected by the breach (# of WV consumers unknown at this time).

Breach includes SHERATON, WESTIN, and ST. REGIS hotel chains.

Marriott has created a website and call center for consumer inquires.

Consumer Website:                        info.starwood.com

Dedicated Call Center:                   1-877-273-9481

Marriott is also offering free enrollment in Webwatcher (which is a monitoring service). We’re reviewing the webwatcher program and cannot advise consumers on the pros and cons of the service at this time.

Free Webwatcher Enrollment:   info.starwood.com